Terms & Conditions
**Effective Date:** August 5, 2026
Welcome to **DES**. These Terms & Conditions ("Terms") govern your access to and use of the DES website and the purchase of our products. By accessing our website or placing an order, you agree to comply with and be bound by these Terms.
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# 1. Business Information
DES is a fragrance house operated by **S.A. FRAGRANCES**, a Proprietorship Firm.
**Legal Name:** MD Nazeer
**Trade Name:** S.A. FRAGRANCES
**Business Constitution:** Proprietorship
**GST Registration Number:** 09AGMPF2899Q1ZC
**Registered Office:**
Mohalla Balapeer
Kannauj, Uttar Pradesh – 209725
India
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# 2. Eligibility
By using this website, you confirm that:
* You are at least 18 years of age, or
* You are using the website under the supervision of a parent or legal guardian.
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# 3. Products & Availability
DES offers premium perfumes, artisanal attars, and modern fragrance products.
All products displayed on our website are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product without prior notice.
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# 4. Product Representation
We strive to display accurate product descriptions, images, packaging, and colours.
However:
* Actual colours may vary due to screen settings.
* Perfume performance varies from person to person depending on skin chemistry, weather, storage conditions, and application method.
* Product packaging may occasionally change without affecting product quality.
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# 5. Pricing
* All prices are displayed in **Indian Rupees (INR)**.
* Prices include applicable taxes unless stated otherwise.
* DES reserves the right to change prices at any time without prior notice.
* If a pricing error occurs, we reserve the right to cancel the order before dispatch.
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# 6. Orders
All orders are subject to acceptance and verification.
DES reserves the right to cancel or refuse any order due to:
* Product unavailability
* Incorrect pricing
* Payment verification failure
* Suspected fraudulent activity
* Incorrect customer information
* Any other legitimate business reason
If a prepaid order is cancelled by DES before dispatch, the amount paid will be refunded to the original payment method.
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# 7. Payments
We accept secure online payments through authorized payment gateways.
Cash on Delivery (COD) is available for selected locations.
DES never stores your card details, banking credentials, or UPI PIN.
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# 8. Shipping
Orders are shipped through trusted logistics partners, including **Delhivery**, **Blue Dart**, and other reputed courier partners.
Estimated delivery time begins from the date of dispatch and generally takes **a minimum of 5 business days**, depending on your location.
Delivery timelines are estimates and may vary due to operational or courier-related circumstances.
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# 9. Replacement Policy
DES follows a **No Return** and **No Refund** policy.
This applies to both:
* Prepaid Orders
* Cash on Delivery (COD) Orders
Replacement is available **only** if:
* You receive a damaged product.
* You receive the wrong product.
* The product is defective upon delivery.
Replacement requests must be submitted within **5 days** of delivery along with the required proof.
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# 10. Intellectual Property
All content on this website, including but not limited to:
* DES logo
* Product names
* Collection names
* Packaging designs
* Photographs
* Graphics
* Artwork
* Videos
* Website design
* Written content
is the intellectual property of DES or its licensors and is protected under applicable intellectual property laws.
No material may be copied, reproduced, distributed, or used without prior written permission.
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# 11. Inspired Fragrances
Some DES products are inspired by well-known fragrance profiles.
DES is an independent fragrance house and is **not affiliated with, sponsored by, endorsed by, or associated with any designer brand or trademark owner**.
Any references to third-party fragrance names are solely for descriptive purposes to help customers understand the fragrance inspiration.
All trademarks belong to their respective owners.
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# 12. User Responsibilities
By using this website, you agree:
* Not to misuse the website.
* Not to upload malicious software or harmful content.
* Not to interfere with website operations.
* Not to reproduce or exploit website content without authorization.
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# 13. Limitation of Liability
To the fullest extent permitted by law, DES shall not be liable for any indirect, incidental, special, or consequential damages arising from:
* Use of our website
* Purchase or use of our products
* Delivery delays caused by courier partners
* Circumstances beyond our reasonable control
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# 14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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# 15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of the Republic of India.
Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in **Kannauj, Uttar Pradesh**.
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# 16. Changes to These Terms
DES reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Revised versions will be published on this page with the updated effective date.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
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# 17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
**DES – S.A. FRAGRANCES**
**Email:** [desforyou0@gmail.com](mailto:desforyou0@gmail.com)
**Phone / WhatsApp:** +91 90059 60026
**Registered Address:**
Mohalla Balapeer
Kannauj, Uttar Pradesh – 209725
India
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By accessing, browsing, or purchasing from the DES website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.